Letters and Forms

Charge Back Application of Discount on Delayed Shipment


The shipment of the above referenced merchandise was
delivered to my receiving department on
While the original delivery date was set for
I approved this later delivery in view of the problems that
you were experiencing at that time.

Our check for the full amount of the invoice, less our 2%
discount, was mailed to you on

I am enclosing a copy of the statement I received today,
which includes a charge back for that discount, taken in
compliance with your terms. I believe that the source of
this error lies in the fact that the date on the invoice
was not changed to reflect the delay in delivery.

I would appreciate receiving a corrected statement of my
account. Thank you for your cooperation in this matter.